Optimal reverse logistics
Refused and returned orders are handled end to end by our customer service — re-offered, restocked or returned, without you touching a single parcel.
EU based Fulfillment from Sofia, Bulgaria
Just sell. We handle everything after the click.
Storage, packing, shipping, cash-on-delivery handling and reverse logistics — run from a certified warehouse inside the European Union. You focus on what is important and leave the rest to us.
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Active clients
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Years in fulfillment
24/7
Process monitoring
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EU countries served
Nutritional supplementsCosmeticsToys & hobbyConsumer electronicsApparelHome & gardenPet suppliesMarketplace sellers
Our advantages
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Built for sellers who hate surprises
Six things that make the difference between an order that arrives and an order that becomes a problem.
24/7 monitoring
Every shipping process is tracked and monitored around the clock. You always know where a parcel is and what happened to it.
Own EU delivery fleet
We own our transport instead of renting it. That means lower delivery costs for you and prompt shipping across the European Union.
Optimized work processes
Well-organized fulfillment operations built over five years — clear routines, CRM-tracked tasks, and no improvisation on your inventory.
Certified warehouses
Government-certified storage for nutritional supplements and cosmetics, with the temperature and handling conditions those categories require.
Fixed, contract-locked pricing
The cost of our services is fixed in your contract and does not change. No seasonal surcharges, no invoices you have to decode.
About us
A team that knows this business
ShipCentral is a fast, coordinated and organized team with more than five years of experience in storing, packaging and shipping goods across Europe. Motivated people, trained personnel, and a knowledge base that lets a new client go live in days, not months.
We work with English- and Bulgarian-speaking clients, manage every task through our CRM, and stay reachable online throughout the working day — because in e-commerce, an unanswered question is a lost order.
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Clients have built a productive partnership with us since 2019.
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Of orders leave the warehouse on the same working day they arrive.
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Setup fee. You pay for storage and the orders we actually ship.
Services
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Everything between your supplier and your buyer
Acceptance of goods
We receive your shipment, check it against the packing list, log every SKU into inventory and report discrepancies the same day. Your stock is visible from the moment it hits our dock.
Packing your orders
Picking, quality check, branded or neutral packaging, inserts and labels. Fragile, oversized and multi-item orders are handled by people trained on your product, not on a generic script.
Orders delivery
Dispatch across the European Union through our own fleet and vetted carrier partners, with tracking pushed back to you and to your customer automatically.
Cash service
Cash on delivery collected, reconciled and transferred to your account on a fixed schedule. Every payment is matched to an order, so your books close without guesswork.
Inventory & reverse logistics
Live stock levels, low-stock alerts, and a full return path for refused orders — inspected, restocked or written off, with the reason recorded so you can act on it.
How it works
Live in four steps
No integration project, no consultants. Most clients ship their first order within a week of the first call.
STEP 01
Tell us what you sell
Product type, volumes, destinations. We come back with a fixed price per order and per pallet — no ranges.
STEP 02
Send in your stock
Ship to our Sofia warehouse or let our fleet collect it. We receive, verify and log everything into inventory.
STEP 03
Connect your orders
Push orders from your store, marketplace or a simple spreadsheet. Nothing custom needs to be built.
STEP 04
We pack and ship
Same-day picking, packing and dispatch, cash collected, returns handled. You watch the numbers.
Guarantees
What we put in writing
- Result and quality guaranteesWritten into the contract, not promised on a call.
- We compensate our mistakesIf we damage or lose your goods, you are refunded under contract terms.
- Fixed cost of servicesYour price is locked for the term of the contract.
- Shipping across the whole EUOne warehouse, twenty-seven destinations.
- Every task tracked in CRMNothing depends on one person remembering it.
- English-fluent teamIncluding for correspondence with EU authorities on your behalf.
Clients
Become one of them
More than 150 clients, still counting
We moved three markets over in one quarter and never had to explain the same thing twice. Fast fulfillment, and returns stopped being my problem.
What I actually pay attention to is the reporting. Cash on delivery reconciles to the cent every month, which is more than I can say for our previous partner.
Cooperation was seamless from day one. They asked the right questions before the first pallet arrived, and nothing has surprised us since.
Sample testimonials — replace with real client quotes before launch.
Get started
Calculate the cost of your fulfillment
Tell us what you sell and how much of it moves. You get a personal commercial offer with fixed prices — usually within one working day.
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If nothing happened, write to management@shipcentral.eu and we will pick it up from there.